Q: Should I expect colour variations in my floor?
A: Yes - wood is a product of nature; therefore, you will see variations from board to board in all categories. No two boards are ever the same.

Q: My wood is denting. I thought I was buying hardwood?
A: Hardwood contains a cell structure; therefore, if enough pressure is applied, the cell wall will collapse and a dent will appear.

Q: I moved my area rug and my wood is lighter where my area rug was. What happened?
A: Wood goes through a natural aging process called patina. Bright sunlight can also accelerate this condition. Moving area rugs or other items that may cause this effect from time to time is recommended.

Q: When I walk across my hardwood floor, I hear popping sounds. Why?
A: There are a number of reasons for this condition. Usually it is caused by uneven sub-floors (see manufacturer's instructions for sub-floor tolerances). Improper trowel or improper adhesive could also cause this. Please use all items, tools, and adhesives recommended by Weston Flooring LTD for the product being installed. In most cases, the problem is easily corrected.

Q: Should I use unfinished or prefinished hardwood?
A: It is actually personal preference. They both have advantages. For example, if you want to match the existing woodwork, you may wish to go with unfinished so it can be stained to blend woodwork. However, prefinished is already finished with some great benefits: longer finish warranties, uniform stain application, and a cleaner environment.

Q: What about high traffic areas?
A: Due to the sophisticated finishing systems on our products, the finish is very durable. Weston Flooring LTD offers commercial rated products for commercial environments. Weston Flooring LTD does always recommend walk-off mats at doorways and pivot points such as kitchen sink

Q: My wood floor has some damage. Can it be repaired?
A: Yes, Weston Flooring LTD offers several suggestions. If you have a minor chip or slight damage, we offer a color-blended filler. Our touch-up kits take care of several different issues, such as scratches and chips. If the damage is severe enough, you can have individual boards replaced.

Q: Can I wax my urethane floor?
A: Yes, however, it is not recommended. Once you wax a floor, it should be maintained as a wax-finished floor. Wax may inhibit the adhesion of future application of top coating materials or make it slippery.